Future Retail Newsletter #101

Experience matters big time for consumers, sustainability continues to grow in brick-and-mortar, and service-based retailers have overtaken those selling goods.

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mediashotz.co.uk OUTFORM // Outform Finds High Street Still Tops For Trying Out New Tech New research by Outform has revealed that 54% of Brits are interested in trying out new retail technology while out on the high street. Read More glossy.co RETAIL // Sustainability Efforts Expand Beyond Products And Into Brick-And-Mortar As sustainability becomes a focal point for fashion products, brands and retailers are starting to adopt practices in-store. Read More retailcustomerexperience.com RETAIL // Personalizing The Retail Experience Across Touchpoints With so many dot-com retailers now in operation, it can be difficult to maintain a reliable customer base. That’s why it is so important for brick-and-mortar shops to focus on customer appeal. Read More retaildive.com RETAIL // What 5 Retail Industry Leaders Are Saying About Coronavirus While it’s still not clear the total impact COVID-19 will have on retail, industry leaders met to talk about solutions and potential fallout in the sector. Read More retaildive.com RETAIL //Coronavirus Is Hurting Store Traffic And E-Commerce Won’t Help Much, Analysts Say The spread of COVID-19 in the U.S. is keeping consumers from spending, though a recession isn’t yet likely, according to reports Wednesday. Read More cnbc.com RETAIL // Storefronts Selling Services Overtake Those Selling Clothes The number of service-based retailers surged 20.5% from 2002 to 2017, totaling 1.2 million spaces and now make up over 52% of America’s retail space. Read More retailcustomerexperience.com CONSUMER INSIGHTS // Experience Matters Big Time For The Consumer, Reveals Study A good majority of consumers are either somewhat or very likely to buy from a brand or retailer based solely on experience and not price or product assortment. Read More risnews.com BRAND HIGHLIGHT // Dick’s Sporting Goods Bets On The Store Dick’s plans an “elevated level of investment” in its stores this year, as BOPIS contributed to e-commerce growth, including optimizing inventory and floor space to driving athlete engagement. Read More fastcompany.com BRAND HIGHLIGHT // Adidas And Google Team Up On Smart Shoes A new project called GMR features a smart shoe insole that syncs with its own app and can automatically measure how far you’ve run and the difference between kicking and penalty kicking, or passing and dribbling. Read More jingdaily.com BRAND HIGHLIGHT // Can Amazon’s New Luxury Platform Challenge Alibaba’s? Amazon has made it a habit to copy Alibaba’s business ventures lately, but their most recent attempt — an online luxury platform — seems ill-fated. Read More retaildive.com BRAND HIGHLIGHT // Allbirds Founder: Being a Sustainable Business Is “Not That Hard” Joey Zwillinger said that Allbirds counts the carbon emissions of every component of the products it makes and then mitigates them by purchasing carbon offsets. Read More outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More