Future Retail Newsletter #122

Virtual experiences have replaced physical trips, how retailers are carving out a contactless path, and the Zennial generation.

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outform.com MICRO TRENDS // Jet Setting: Out, Virtual Travel: In While a vacation from their couch may not be exactly what travelers had mind in mind this summer, virtual experiences have offered alternatives for many whose summer plans have been cancelled. Read More mytotalretail.com TRENDS // How Retailers Are Carving Out a Contactless Path As lockdown eases and non-essential physical stores slowly re-emerge from dormancy, it’s a good time to consider what the next phase of retail will look like. Read More marketwatch.com RETAIL // Costco’s More Affluent Customers Helped Prevent The Sales Slowdown Costco’s July results show sales and traffic growth, even as analysts think other retailers experienced a deceleration during the month. Read More webcache.googleusercontent.com RETAIL // Culture Out Of Crisis: The Living Room Is The New Showroom The news of the pandemic sparked an immediate rush to grocery stores. Shortly after, people started to settle into a new reality that revolved around their living room. The “stay at home” customer has become a critical audience for brands. Read More wgsn.com CONSUMER INSIGHTS // Zennials: The In-Between Generation A spotlight of the similarities and differences of two generations and the micro-generation sandwiched between. Read More customerthink.com CONSUMER INSIGHTS // Re-Building Consumer Confidence As COVID-19 Hits Retailers Worldwide The challenge facing these businesses is instilling confidence in consumers to actually return to them with coronavirus still very much a present threat. Read More fashionunited.uk TECH // Burberry Blends Physical And Digital With First Social Retail Store In China Burberry has opened the doors of what it describes as “luxury’s first social retail store” in Shenzhen, China. The store, opened on Friday, aims to “blend the physical and social worlds”. Read More voicebot.ai TECH // Walmart Shares ‘Ask Sam’ Voice Assistant With All Employees Walmart is giving employees access to a voice assistant to help them perform their duties. Read More retailnews.asia BRAND HIGHLIGHT // Carrefour Launches New Pet-Store Concept French supermarket chain Carrefour has launched a new pet store concept in Paris, in collaboration with Invivo Retail’s pet care brand Noa. Read More designboom.com BRAND HIGHLIGHT // Nike To Open House Of Innovation In Paris Over four floors and some 2,400 square meters (nearly 26,000 square feet), Nike Paris, House of Innovation 002 gives unparalleled access to Nike’s best innovations, athlete storytelling and experiences. Read More marker.medium.com BRAND HIGHLIGHT // Why TJ Maxx Doesn’t Need E-Commerce To Survive The Pandemic For off-price retailers, shopping is a real-world experience that has as much to do with the hunt as the kill — and the hunt happens in the physical world. Forget contagion, bargain shoppers want the thrill of the in-person treasure hunt. Read More grocerydive.com BRAND HIGHLIGHT // Publix Grows Hydroponic Produce At Greenwise Store The grocer has partnered with local firm Brick Street Farms to grow, pack and harvest lettuce right outside its Lakeland, Florida location. Read More modernretail.co BRAND HIGHLIGHT // How German Superstar Aldi Is Trying To Disrupt American Grocery Aldi is trying to strike gold in the United States. With customers more prepared to differentiate on price by a looming recession, it’s now perfectly positioned for widespread expansion. Read More outform.typeform.com OUTFORM // Newsletter Survey How are we doing? Please take a moment to provide your feedback on our Future Retail Newsletter. Read More outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More