Future Retail Newsletter #123

How COVID-19 is redefining luxury spending, the rapid reform of the grocery industry, and how social shopping is replacing the mall.

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outform.com OUTFORM // Industry Insights – Grocery Deep Dive The rapid change in customer needs and behaviors proved to the grocery market the need to re-evaluate their strategies. For the majority that meant developing their investment within their digital offering and in-store tech. Read More outform.com OUTFORM // Grocery Growth: The Rapid Reform Of A Slow-To-Evolve Industry Three retail innovations rising to the forefront of the grocery industry. Read More forbes.com RETAIL // What Walmart Plus Means For The Future Of Retail Walmart is in a race to stay the world’s largest retailer and beat out Amazon, and in the process will change the future of retail. Read More nytimes.com RETAIL // Retail Chains Abandon Manhattan: ‘It’s Unsustainable’ Some national chains, both retail and restaurants, are closing outlets in New York City, which are struggling more than their branches elsewhere. Read More pymnts.com CONSUMER BEHAVIOR // How COVID-19 Is Redefining Luxury Spending The pandemic has triggered shifts in spending patterns among affluent shoppers who are more immune to the economic angst that’s plaguing the average consumer. Read More frameweb.com DESIGN // Space Becomes The New Luxury Add-On Recent surveys show that consumers are willing to pay extra for an empty seat and that working from home doesn’t offer much balance. Read More builtin.com TRENDS // Social Commerce Is Replacing The Shopping Mall Our social feeds are no longer just sources of information or inspiration — they are marketplaces that facilitate transactions. And retailers want in. Read More bbc.com TRENDS // Is click-and-collect the future of shopping? The Covid-19 crisis has sparked a rise in kerbside shopping options. Consumers like them, so will they stick around in a post-pandemic world? Read More alistdaily.com BRAND HIGHLIGHT // Lancôme Is Launching A 3D Virtual Store In Singapore Live until September 20, the store will offer a 3D shopping experience through artificial intelligence-powered skin consultations, machines that deliver customizable products and chatbots for enhanced customer experience. Read More outform.typeform.com OUTFORM // Newsletter Survey How are we doing? Please take a moment to provide your feedback on our Future Retail Newsletter. Read More outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More