Future Retail Newsletter #131

Experiential retail still has a chance, messaging is becoming the default channel for communication between brands and shoppers, and consumers are expecting brands to have a point of view on social issues.

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businessoffashion.com RETAIL // Will Covid-19 Kill Experiential Retail? Not So Fast. Doug Stephens, founder of Retail Prophet, examines how the concept of reimagining the store as media can be applied even during a pandemic. Read More

alistdaily.com RETAIL // Reimagining Retail For A Post-COVID Era Consumers want brands who demonstrate local knowledge of their communities and retailers with a point of view. Read More

mckinsey.com RETAIL // How Gen Z And Millennials Are Shaping The Future Of US Retail America’s youngest consumers are upending companies’ expectations. Here’s what retailers and brands can do about it. Read More

theguardian.com RETAIL // UK’s Retail Parks Were Once The Future. Now They Look Like Relics Of The Past. Covid-19 and online shopping have put malls on the brink of extinction. But will we miss them when they’re gone? Read More

retaildive.com TRENDS // Half Of Holiday Shoppers Plan To Use Curbside Or Contactless Pickup The pandemic has boosted BOPIS offerings, especially as retailers highlight pickup as a safe alternative to in-store shopping. Read More

fastcompany.com TRENDS // 6 Lessons On How To Scale Sustainability, From Walmart And Grove Collaborative How can companies scale up sustainability efforts to meet the urgency of challenges like the climate crisis and loss of biodiversity? Walmart’s chief sustainability officer Kathleen McLaughlin discusses the issue. Read More

glossy.co TECH // Retailers Are Hyping QR Codes As Key To Safe Shopping Despite being around since the 1990s, QR code technology has never made a truly noticeable impact on the world of retail. But the pandemic is leading fashion brands and retailers to try anything to convince customers that stores are safe. Read More

venturebeat.com CUSTOMER EXPERIENCE // Preparing For The Post-Physical Customer Experience For many reasons, observers believe messaging is now set to become the default channel for communication between brands and customers. Read More

businessinsider.com BRAND HIGHLIGHT // Ikea Is Opening 50 Small-Format Stores Globally The effort is part of parent company Ingka’s “global ambition to evaluate opportunities within 40 major cities” around the world, the company said. Read More

outform.typeform.com OUTFORM // Newsletter Survey How are we doing? Please take a moment to provide your feedback on our Future Retail Newsletter. Read More

outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More