Future Retail Newsletter

The potential of voice technology for brands, five trends driving the future of retail and how Nordstrom nailed its NYC flagship store.

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RETAIL // American Dream Retail and Entertainment Complex American Dream, the mega mall introduces its’ plans for future retail tenants and shoppers. risnews.com nbsp; RETAIL // Mapping The Physical Locations Of DTC Brands New York, San Francisco, and Los Angeles were the top three cities where digital-first retailers opened their first stores. retaildive.com RETAIL // Making Common Retail Feel ‘Like New’ How brands like Kohl’s can elevate their current in-store experience by providing convenience to consumers. rethink.industries nbsp; RETAIL // The 2020 Vision For U.S. Retail And Beyond The next retail revolution is on the horizon and it will forever shift how consumers search for and purchase items. nielsen.com STRATEGY // Drug Chains Should Consider Foodservice Programs To Re-Ignite Traffic The days when drug stores had soda fountains and lunch counters made them a community gathering place and may show how drug chains can enrich their customer experience and even attract non-pharmacy customers. prnewswire.com nbsp; CUSTOMER EXPERIENCE // Driving Exceptional Customer Experiences In Retail Nearly 80% of U.S. consumers say that speed, convenience, knowledgeable help, and friendly service are the most important elements of positive customer experiences. retailcustomerexperience.com TRENDS // Five Trends Driving The Future Of Retail Top trends in consumer behavior and technology that are driving change for retailers and brands. forbes.com nbsp; TECH // Will Alibaba’s AR Makeup Technology Change the Chinese Beauty Market? It may take some time for Chinese beauty customers to fall in love with the virtual experience of AR makeup tools, but the potential is promising. jingdaily.com TECH // AR Tops List Of Tech That Makes Users View A Brand As Innovative Chatbots, AI, facial recognition and cryptocurrency are less likely to drive perception of a brand’s know-how. mobilemarketer.com nbsp; TECH // The Future Of Voice Tech Requires More Creativity From Brands Outform’s Simon Hathaway picks apart the hype around voice-led technology and dives into the true potential of these interactions for brands. siliconrepublic.com BRAND HIGHLIGHT // Ferrari Revs Up Luxury Fashion Offerings With Armani Partnership The supercar maker is promising a carefully curated collection under Italian menswear designer, Rocco Iannone. marketwatch.com nbsp; BRAND HIGHLIGHT // Nordstrom Nails Its NYC Flagship Opening Department stores have been under scrutiny for failing to meet the needs of today’s shopper. However, it is not doom and gloom across every brand. retailwire.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. outform.com nbsp; OUTFORM // How Are We Doing? Take Our Survey We’d love to know what you think of Outform’s Future Retail Newsletter. It only takes 5 minutes and will help us improve our content to fit your interests better. outform.typeform.com