Future Retail Newsletter #105

Consumer behavior post coronavirus, 5 actions retail supply chains can take to navigate the pandemic and how COVID-19 has upended the idea of convenience.

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modernretail.co.uk OUTFORM // 3 Innovation Takeouts From EuroShop 2020 As retailers evaluate existing strategies and use innovation to stand out, never has an omnichannel strategy been more important for retail. Read More pymnts.com RETAIL // Omnichannel No Longer An Option For Retail Many stores are closed because of the coronavirus pandemic. Here is why retailers should use this time to come up with an omnichannel commerce plan. Read More jingdaily.com RETAIL // How Will Stores Prepare To Reopen In A Post-Virus China? Offline stores weren’t doing well before the COVID-19 outbreak, so there’s a lot of hand-wringing as they prepare strategies for reopening all across China. Read More nielsen.com RETAIL // U.K. Quarantine Living Preparations Lead to A Massive Spike In FMCG Sales As we’ve seen in other markets, the rush to prepare for quarantined living in the U.K. amid the novel coronavirus pandemic led to massive grocery sales over the four weeks leading to the country’s restricted living state. Read More mckinsey.com RETAIL // Five Actions Retail Supply Chains Can Take To Navigate The Coronavirus Pandemic Retail supply chains are grappling with the humanitarian impact of the outbreak, as well as new operational risks. Five actions can help retailers bring goods to communities and help employees. Read More forbes.com CONSUMER INSIGHTS // Consumer And Business Behavior Post-Pandemic Fiction What does life post-Coronavirus look like? How will our behavior change, given the high degree of uncertainty right now? How will this translate into a post-crisis consumption-based economy and corporate business models? Read More retaildive.com CONSUMER INSIGHTS // The Consumer After COVID-19 The extreme lockdown of today will be eased at some point, though it’s not yet clear when. Perhaps even more uncertain is what the frame of mind of their erstwhile customers will be. Read More fastcompany.com CX // How COVID-19 Has Upended The Very Idea Of Convenience For at least a little while, the definition of a successful user experience is changing. Here’s what is known so far. Read More retaildive.com BRAND HIGHLIGHT // Ingka Group, Owner Of Ikea, Acquires 3D, Visual AI Tech Firm Ingka Group will use its technology to help customers visualize Ikea products in their homes using 3D, photorealistic images of their furnishings. Read More risnews.com BRAND HIGHLIGHT // Lululemon Pivots To Focus On Digital How the retailer is turning to its RFID tech and a new ship-from-store model for fulfillment, while using online classes to engage customers. Read More outform.typeform.com OUTFORM // Newsletter Survey How are we doing? Please take a moment to provide your feedback on our Future Retail Newsletter. Read More outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More