Future Retail Newsletter #129

Covid’s creation of the Generation N consumer, how retailers should prepare for this year’s weird black Friday, and the unmanned and automated supermarket in Sweden.

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tchai.nl RETAIL // The Retail Future We Envision Retail is quickly moving into different experiences, different services, and onto digital locations. From an increase in AI and virtual stores, the face of retail is changing swiftly. And COVID-19 has only sped things along. Read More cnbc.com RETAIL // Coronavirus And Luxury Retail: Shopping For Used Hermes, Cartier In Covid Era Stores like Macy’s and retailers like Walmart are trying apparel and accessories consignment. Can high-end pawn shops thrive in Covid? Read More bloomberg.com RETAIL // How Retailers Should Prep for a Weird Black Friday Five tips to ensure a safe, socially distanced and successful holiday shopping season in Covid time. Read More thedrum.com RETAIL // Why Covid-19 Is A Wake-Up Call For Luxury Brands It’s a strange phenomenon in luxury marketing that high-end brands often fall down when it comes to their websites, creating clunky platforms that betray the glamour and beauty of their products. Read More mytotalretail.com TRENDS // How Retailers Are Carving Out a Contactless Path Customers won’t want to press on chip-and-pin pads, spend lots of time in-store, or even touch products as they remain in a safety-first mind-set. Read More retaildive.com TECH // Google’s New Search Features Let Shoppers See Curbside, In-Store Pickup Offering The tech giant has made changes to accommodate shifts in shopping behavior as it saw spikes in searches for “safe shopping” and pickup services. Read More fastcompany.com CONSUMER INSIGHTS // How COVID-19 Created A New Kind Of Consumer In Just 90 Days After two decades of steady growth, the trajectory of digital consumerism went into hyperdrive when the pandemic changed everything—giving us ‘Generation N.’ Read More nfcw.com BRAND HIGHLIGHT // Lifvs Brings Unmanned Supermarkets To Rural Communities Swedish startup Lifvs has launched automated, 24/7, unmanned grocery stores where customers scan goods and pay using a mobile phone app. Read More businessoffashion.com BRAND HIGHLIGHT // Amazon Wants You To Know What Products Are Sustainable The e-commerce giant will start labelling products that meet select sustainability certifications on its US website, joining a growing list of companies seeking to target conscious consumers. Read More outform.typeform.com OUTFORM // Newsletter Survey How are we doing? Please take a moment to provide your feedback on our Future Retail Newsletter. Read More outform.com OUTFORM // Get More Innovation News Check out previous editions of the Future Retail Newsletter for even more on tech, innovation, design, and retail. Read More