COVID-19 has had immeasurable impact across the globe; hospitals are overburdened, classrooms are empty while teachers turn to technology to reach their students, entire industries have come to a standstill, and parents are struggling to assume the roles of both tutor and parent, all while tending to their own careers. With that has come substantial transformation in consumer expectations. Convenience and safety have emerged as top priorities and forced what were once considered sophisticated or novelty technologies to appear in our everyday lives. As consumers demand an unprecedented standard of service, businesses are being forced to transform their models and integrate technologies such as BOPIS, curbside pickup, grocery delivery, and contactless payments.
As this pandemic continues to evolve, so will consumers’ expectations around safety measures. People will continue to follow guidelines around social distancing, hygiene, and masks, however they will expect that institutions and public facilities will do their part to keep the curve flat. As people become unnerved by the absence of medical resources, “flattening the curve” has become a global social responsibility. While conversations around a materializing “new normal” and the re-opening of the economy continue to buzz, countries across the globe are taking cues from China as to how to keep the curve flat in a functioning society.
Today in China, first- and second-tier cities have created strict rules in most commercial centers. “’Technology now plays a critical rule in containing the pandemic,’ Xian-Sheng Hua, a health AI expert at China’s e-commerce giant Alibaba, told CNN Business.” At shopping mall entrances, security staff check customer health via QR codes that host personal health data and symptoms such as fever, fatigue, dry cough, stuffy or runny nose, sore throat or diarrhea. Subsequent to China’s health code system, businesses and industries across the country such as Walmart, Amazon, and Home Depot are following suit by requiring people to take their temperatures before entering their stores. According to CNN, “Public health experts say [taking customers’ temperatures before they enter] is a prudent step: Grocery stores are one of the few public spaces still open. Millions of Americans visit them every day and come into close contact with stores’ employees”(CNN).
As we strive to maintain a spirit of innovation and find ways to do our part in flattening the curve, Outform’s non-contact infrared thermometers will enable our partners to invite users back in store, schools, and work, in a cost-effective, efficient, and safe way. Outform’s iDISPLAY Thermometer uses thermal imaging to read body temperatures of individuals within three feet of distance in just two seconds. Because the technology uses facial detection (a technology widely used in mobile devices), users can bypass concern about touching surfaces or coming in close contact with other contaminated individuals. This feature also allows for facial capturing which can be used to relay data and images of users with a fever and enable seamless management in high traffic locations.
We know that in a time as uncertain like this, accuracy and reliability are top priorities for consumers and businesses. We have taken several measures to ensure that the iDISPLAY Thermometer provides utmost accuracy when reading temperatures. By utilizing the world’s leading German technology in infrared thermopile arrays known as the Heimann Sensor, iDISPLAY Thermometer is able to provide rapid and accurate results. The Thermometer’s facial detection feature has been programmed to capture temperature readings of users who are wearing protective masks, however, will not proceed if the user’s face is being obstructed to skew the temperature. Additionally, the Thermometer eliminates cost of dedicated personnel, while reducing the risk of contaminating users whose temperatures are being taken. Compatible with automatic entrances, iDISPLAY is also capable of restricting entrance only to individuals who have passed the reading.
As we become more aware of the impacts of the virus, we all play a critical role in containing the virus. Evidence points to the fact that containing contaminated cases has helped to lessen the spread of the virus. In order to do so, we must respond proactively to symptoms such as fever as they arise. “Dr. Luciana Borio, former director for medical and biodefense preparedness at the National Security Council under President Donald Trump and former acting chief scientist at the FDA says, ‘Even a modest benefit can be of value when our public health options are so limited in the absence of diagnostic tests, capacity for large scale contact tracing or a vaccine’” (CNN).
At Outform, we are working hard to make technology that serves our global community. As we move towards a new normal and get back to our daily routines, tools such as the iDISPLAY Thermometer will expedite the process and continue to assist in the containment of the virus.
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