Weekly Newsletter

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In this week’s newsletter we look at how China is implementing experiential retail and retailtainment, why one bad customer experience can cost a brand dearly, and why virtual reality won’t revolutionize retail, but scan-and-go will.

insider-trends.com

RETAIL // Top 45 Online Retailers who went Offline

Here are 45 top brands who started life as online retailers and have now made the leap Offline.

insider-trends.com

RETAIL // The best worldwide retail initiatives- June 2018

Thinking about adding a little innovation to your retail strategy? Find some inspiration in our June round-up of the best worldwide retail initiatives.

jingdaily.com

RETAIL // 3 Trends Shaping the Future of Retail for Brands in China

Here are three major trends that retailers need to know before creating their own “New Retail” strategy to serve the experience-seeking Chinese consumers.

insider-trends.com

RETAIL // How these 15 retailers achieved some of the UK’s highest sales per square foot

Whether it’s a brand’s ability to capture a trend, use of in-store theatre that redefines the shopping experience or the innovative use of technology that drives customers into stores, there are many things a retailer can do to maximize this metric.

insider-trends.com

RETAIL // Top 30 Electronics Store Brands Worldwide

With more and more people choosing to purchase electronics online, paired with the fact that Maplin announced that it was collapsing into administration, the fate of electronics stores has recently come under pressure.

retaildive.com

RETAIL // Why virtual reality won’t revolutionize retail, but scan-and-go will

From robots to digital pickup towers, technology is deeply intertwined with retail. But which innovations are taking off and which are spewing smoke?

brandchannel.com

RESEARCH // Across Demographics and Countries, Customers Are Losing Patience

A new study on the impact of customer service experiences shows how much a company’s reputation and customer loyalty hang in the balance with each individual experience—positive or negative—and how little it takes for a customer to abandon a company or brand.

psfk.com

CUSTOMER EXPERIENCE // How Scent Is Set To Revolutionize The Customer Experience

In this interview, sensory design and fragrance expert Olivia Jezler shares her insight on the potential for scent, when integrated into retail design, to provide more meaningful and engaging experience.

blog.strategyzer.com

STRATEGY // What Leaders Need To Do To Boost Innovation

In this post I share four elements I’ve seen that are crucial for leaders who want to make innovation a reality in their companies. Bringing these elements together is incredibly powerful.

retail-focus.co.uk

BRAND HIGHLIGHTS // Apple opens calm environment in Macau

The new store has opened in response to the desire for an inviting, contemplative space, where technology, entertainment and arts come together to make a positive contribution to the city.

alizila.com

BRAND HIGHLIGHTS // New Alibaba Concept Store Teases Future of Fashion Retail

Alibaba Group debuted its first “FashionAI” concept store, demonstrating a stress-free way to shop with the help of artificial intelligence.

risnews.com

BRAND HIGHLIGHTS // Inside the Nike Concept Store Stocked by Local Loyalty Member Data

Who are the people in your neighborhood? Nike analyzed buying patterns, app usage and engagement of local LA-area NikePlus members to curate its first Nike Live concept store.

youtube.com

BRAND HIGHLIGHTS // Nespresso & You loyalty program

With Nespresso, you can now access ever-changing benefits designed exclusively for you. How about it?

brandchannel.com

BRAN HIGHLIGHTS // The Brand Hotel: Shinola Gets Closer to Opening Its Detroit Property

Shinola is getting closer to launching its boldest idea to date, with its first hotel set to open this fall. The Shinola Hotel is at the heart of a renovation boom of iconic Detroit buildings.

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