INSIGHTS, CREATIVITY & TECHNOLOGY
Sainsbury’s has launched a new flagship location that plans on using only half the energy of a standard store, Tapestry has used consumer insights to tap into what it is customers want and how it is they love to get it, and Flannels has unveiled a transformative rebranding of its Oxford Street flagship store featuring digital experiences.
1800 Flowers debuted its AI poem composer based on ChatGPT ahead of this year’s Mother’s Day, Tesco has removed over 2 billions pieces of plastic from their stores over the past 4 years, and customers who are cutting back on spending still do not mind making splurge purchases.
Alibaba is appealing to China’s most influential and largest spending group — the Gen Z generation, Wendy’s plan on introducing an AI chatbot into their drive-thrus, and more fashion retailers continue to launch resale initiatives to prove their commitment to sustainability.
Macy’s opens more strip mall stores as expansion strategy faces pivotal test, Tiffany’s New York flagship store re-opens after 3 years, and Outform becomes a 7x winner at Shop Awards 2023.
Sephora debuts in-store recycling program for beauty packaging, Ikea is investing $2 billion to grow its U.S. footprint, and Earth Day is now a big deal for brands and consumers in China.
Chipotle is rolling out an all-electric restaurant design, Uniqlo aims to cut 90% of its own greenhouse gas emissions, and Volkswagen owns the stage at Auto Shanghai 2023.
Gucci has launched its first ultra-luxe salon store concept, China’s luxury industry is ready to bounce back from the pandemic’s hardships, and Panera is offering a more conversational ordering experience through Alexa A.I.
The Miami retail scene is hotter than ever, digital screens are becoming more prominent in stores, and high-end fashion retailers are discovering the benefits of tech.
Natural Grocers add nutritional health coaches to select stores, Tik Tok is evolving their in-app shopping feature and AI proves beneficial for both customers and retailers.
Outform’s Simon Hathaway discusses navigating the rapid digitization of the in-store space, Target’s new concept store opens in Texas, and 7-Eleven hopes to become the largest EV fast-charging retailer in North America.